Shipping
SHIPPING
ALL ORDERS ARE SHIPPED MONDAY-FRIDAY, EXCLUDING HOLIDAYS, AND ARE GENERALLY PROCESSED WITHIN 1-3 BUSINESS DAYS. PLEASE NOTE, LELUXE IS NOT RESPONSIBLE FOR ANY DUTY CHARGES THAT MAY BE APPLIED ON INTERNATIONAL SHIPPING ORDERS. INTERNATIONAL PACKAGES SHIP USING AN EXTERNAL SERVICE PROVIDER AND THE CUSTOMER IS RESPONSIBLE FOR ALL ASSOCIATED DUTIES AND FEES.
ONCE YOUR ORDER HAS BEEN FULFILLED AND IS SHIPPED, TRACKING INFORMATION WILL BE PROVIDED VIA THE EMAIL ASSOCIATED WITH YOUR ORDER.
FREE SHIPPING
LELUXE OFFERS COMPLIMENTARY SHIPPING WITHIN THE CONTINENTAL US ON ORDERS $200+
RETURN SHIPPING
RETURNS ARE FREE FOR ORDERS ON FULL PRICE ITEMS WITHIN THE FIRST 30 DAYS OF RECEIPT, AND WITHIN THE CONTINENTAL US. FOR ORDERS OUTSIDE THE CONTINENTAL US, THE CUSTOMER WILL BE RESPONSIBLE FOR THE SHIPPING OF THE RETURN, OR THE COST OF THE RETURN LABEL WILL BE DEDUCTED FROM THE REFUND ON THE RETURN.
WE ARE AVAILABLE TO ADDRESS ANY QUESTIONS OR CONCERNS AT HELLO@LELUXE.COM